- 1 — Door opening: check the cabinet edge or inner frame.
- 2 — Lower access area: only if the label is already visible without opening unsafe parts.
- 3 — Drawer / top edge: look near the detergent drawer or the control corner.
START WITH THE RIGHT MACHINE
Where is the washer model number? Check these label locations first.
The washer model number is usually printed on a rating label in a visible cabinet, door, lid, drawer, or rear-panel location. Find it before trusting a model-specific error-code meaning, reset, or service instruction.
Most common label locations
Check visible label zones before you move the washer.
- 1 — Lid frame: check under the lid or along the rim.
- 2 — Control corner: some labels sit on the rear edge or console area.
- 3 — Rear panel label: only when the machine is safely off, dry, and easy to reach.
Example rating label
BrandExample Washer
ModelWTW5105HW0
SerialCC2401457
ProductFront-load automatic washer
What you need firstThe model number identifies the washer family.
Use the model number to match the right error-code manual and safe owner instructions.
Helpful extraThe serial number identifies one individual machine.
Keep it for support or service, but do not confuse it with the model when searching for code meanings.
Best habitTake a clear photo in good light.
A suffix, dash, or series ending can matter. A label photo is safer than copying it from memory.
Want to know how old the washer is? The serial number, not the model number, carries the date. How to find and read the serial number.
USE THE LABEL TO CHOOSE THE NEXT STEP
Photograph the whole label
Keep the model, serial, and any suffix or revision visible in one image.
Pair it with the code and cycle stage
Write down whether the code appeared during fill, wash, drain, spin, or lock.
Return to the code finder
Use the model number to avoid following the wrong reset or maintenance route.
When you cannot access the label safely
Do not pull a heavy appliance away from a wall alone, especially if it has water inside, damaged hoses, or a wet floor. Use the code, brand badge, and cycle stage to choose the immediate safety route, then find the full label later when the area is dry and the washer is off.
Check before you act
Keep the brand, full model number, the exact code or flashing pattern, and the cycle stage together. That set is more useful than the code alone.
Do not continue if
Stop searching behind the washer if the floor is wet, the machine is leaking, water is near power, or the outlet is hot. Safety comes before the label.
READY TO LOOK UP THE CODE?